TrueAccord and Partial.ly: A Partnership to Help You Focus on Business and Not on Defaulted Plans

by M. Leigh

This feature is currently only available to US merchants.

As a US business owner, your time is best spent growing your brand, serving customers, and increasing revenue—not chasing after defaulted payment plans. That’s why Partial.ly has partnered with TrueAccord, a cutting-edge digital debt collection agency, to take the burden of unpaid plans off your shoulders. This partnership allows you to stay focused on what truly matters while TrueAccord efficiently handles your collections.

Why TrueAccord?

TrueAccord is a leading digital debt collection agency that utilizes artificial intelligence and machine learning to engage with customers in a respectful, automated, and compliant way. Unlike traditional collection agencies, which rely on aggressive phone calls and letters, TrueAccord takes a modern, digital-first approach that improves recovery rates while maintaining positive customer relationships.

Key Features of TrueAccord:

AI-Driven Communication: TrueAccord personalizes outreach, using machine learning to determine the best times and methods for engaging with customers.

Self-Service Portal: Customers can manage payments, negotiate settlements, and set up payment plans online with ease.

Compliance and Regulation: Designed to adhere to consumer protection laws, minimizing legal risks for merchants.

Improved Recovery Rates: TrueAccord’s data-driven approach has been shown to be more effective than traditional debt collection methods.

How This Partnership Benefits You

By leveraging Partial.ly’s integration with TrueAccord, you no longer have to worry about manually chasing unpaid plans. Instead, you can rest easy knowing that a trusted, technology-driven collection agency is working on your behalf to recover defaulted payments. Here’s how this partnership benefits you:

Save Time & Resources: No need to spend time contacting customers who default on their payment plans.

Boost Recovery Rates: TrueAccord’s automated and data-driven approach increases the likelihood of successful debt collection.

Stay Focused on Growth: With collections handled for you, you can concentrate on scaling your business.

Requirements to Use This Feature

This feature is currently available under the following conditions:

  • Only available to U.S. merchants with U.S. customers.
  • Merchants must collect addresses as part of their payment plans.

How to Send Defaulted Plans to Collections

Taking advantage of this feature is simple and hassle-free. Here’s how it works:

  • Identify the defaulted plans you wish to send to collections.
  • Email us the plan numbers, and we will forward the necessary information to TrueAccord.
  • TrueAccord takes over, engaging with the customer and managing the collection process.
  • Receive payment automatically – Once TrueAccord successfully collects payment, the amount (minus their 35% fee) will be transferred to your Stripe balance.
  • Track payments seamlessly – The recovered payment will also appear in the plan details under the payments tab.

Start Using TrueAccord with Partial.ly Today

With TrueAccord and Partial.ly working together, you can enjoy peace of mind knowing that your collections are being handled efficiently and professionally. Focus on what you do best—growing your business—while we take care of defaulted plans.

Ready to get started? Contact us today to begin utilizing this powerful collections solution!